Project Specialist (IVC - Dreamer Resources Liaison) job in Mission Viejo

Mission Viejo South Orange County Community College District

Employer:	South Orange County Community College District
Job Ref:	1486878793
City:	Mission Viejo
Zip Code:	92692
This school / district is an equal opportunity employer to all United States job seeking teachers and a Diversity Recruitment Partner.
Summary Description: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO , Diversity, Equity, and Inclusion. Under general direction from an appropriate level manager or administrator, the Dreamer Resource Liaison serves as a coordinator and point of contact for the needs of undocumented students. The Dreamer Resource Liaison is responsible for the planning, development, implementation, and assessment of programs and services designed to make the dream of a college degree a reality for undocumented students. Performs a full range of program functions and services including administrative and management support duties. The Dreamer Resource Liaison will develop partnerships both on and off campus to establish a culture of knowledge, sensitivity, and support to address issues faced by undocumented students. The Dreamer Resource Liaison is responsible for implementing programs and services designed to support the retention and graduation of undocumented students by addressing their unique academic, personal and professional needs in a supportive and safe environment. Provide general programmatic support for the Office of Student Equity. Representative Duties and Responsibilities: Examples of duties include, but not limited to, the following: Serve as the building host; welcoming persons approaching or passing by the information booth. Ensures customer service is conducted in a courteous and professional manner to customers and all other employees. Have a friendly, welcoming tone when helping guests. Provide accurate information as requested by customers at the desk or over the phone. Accurate computer data entry. Related duties as required. 1. Serves as the designated Undocu-Liaison for the college to assist students meeting the requirements set forth in AB 1645, section 68130.5; provide direct support to undocumented and DACA students as well as increase awareness and professional development opportunities about the unique circumstances and needs of undocumented students. 2. Perform a variety of professional level research, administrative, operational, financial, and analytical duties in support of assigned grant/programs and project. 3. Coordinate and oversee the development and implementation of assigned aspects of the assigned project, program, or program area; ensure compliance with all aspects of program requirements including grant requirements; plan, design, and implement program or project elements that support service delivery; participate in processes to define scope and schedule of services and activities; oversee and participate in implementation processes; assume responsibility for providing coordination of resources for projects or programs; determine program short and long-term needs and develop recommendations; design processes and procedures to implement, maintain, and/or manage functional area resources; oversee and participate in the development and implementation of goals, objectives, policies, and priorities for the grant funded area; research, implement, and administer policies, procedures, and changing business practices and processes for assigned area; conducts evaluation of all program components and services. 4. Resolve operational and administration problems; identify problem areas and issues; conduct research to find alternative solutions; make recommendations; oversee and assist in implementation of recommendations. 5. Assist in the recruitment, development, enrichment, inclusion, retention, and student experiences of the undocumented and immigrant student population; oversees, coordinates, and schedules events, student development activities, cultural trips, speakers, and other activities that encourage students to participate in college life; plans, develops, and implements programs to enhance retention and academic achievement through activities such as, but not limited to, cultural enhancement, social introduction, mentoring, special workshops, and support that provides easy access to services such as individualized tutoring, assessments, and financial aid. 6. Identifies student referrals from research and liaison with financial aid, other grant-funded programs, and outreach staff; after initial contacts, advises students on college/campus procedures, monitors enrollment, and registration, and assists with solving problems; refer students to academic counselors for information regarding the availability of specific majors, eligibility for graduation, general education requirements, transfer to other colleges and universities, and vocational certificate programs; coordinate with other college departments and offices to provide workshops to students faculty and staff; direct students to appropriate resources and campus support services, as well as appropriate off campus resources in our community. 7. Establish and maintain cooperative working relationships and partnerships with students, staff, and faculty, as well as various agencies associated with or servicing the program to ensure efficient, effective, and correct implementation of the program; serve as liaison, and coordinate services, functions, and activities with other College/District departments, including those at off-site locations, community resources/organizations, and strategic partners; facilitate communications between assigned supervisor, other administrators, students, academic and classified staff, other offices, educational institutions, public agencies, and the general public; interact and relay information, questions, and decisions regarding supervisor's area of assignment; develop cooperative agreements with other agencies and organizations involved with providing program services. 8. Maintain records concerning grant/program activities; process incoming and outgoing documents; prepare and track various documents; prepare reports and briefings on project status, progress, changes, and related items related to scope, schedule, and budget; prepare administrative, operational, and financial reports including the preparation of conclusions, recommendations, and forecasts based on data summaries and other findings; consult with District staff and outside agencies to obtain information; researches, analyzes, and compiles demographic, financial, and statistical data related to program participants; prepare and maintain a variety of files and records related to program services and activities; maintain student records and documentation; assist administrator in compiling information and preparing comprehensive reports for outside agencies; update and monitor various logs, accounts, and files for current and accurate information; verify accuracy of information, researching discrepancies and recording information; complete and maintain files and records related to student contact; assume responsibility for data entry and reporting of correct and accurate information; maintain various documentation. 9. Coordinate meetings and plan events related to assigned program; represent area of assignment, participate on, and provide staff support to a variety of committees, task forces, and boards; develop agendas and write speaking points; participate in speaking engagements; prepare and present presentation materials, staff reports, and other documents as appropriate and necessary; respond to and resolve inquiries and complaints; participate in a variety of campus/college, education, and grantee committees. 10. Coordinate various community relations and outreach activities targeted at new or returning students and/or potential students; represent the College at on- and off-campus meetings, conferences, community events, and high school career and college fairs; coordinate event planning activities; present information at orientation sessions and workshops; serve as contact and respond to requests for information from staff, other agencies, and the general public regarding project or program area of assignment; coordinate community outreach and education activities; prepare presentations and related material. 11. Create, prepare, and maintain materials to communicate program activities; develop, prepare, and distribute a variety of graphics, brochures, flyers, charts, and other documents utilizing desktop publishing hardware and software for the assigned program; maintain and update program website; maintain handbooks, forms, and related policies and procedures. 12. Communicate information where judgment, knowledge and interpretation of policies and procedures are required; provide material and information in response to requests for information related to program; direct students to appropriate resources including college catalogs, college reference guides, and computer programs/systems. 13. Assure compliance with all applicable rules, regulations, policies, and procedures. 14. Ensure confidentiality of student information, following FERPA guidelines. 15. Prepare, research, and monitor assigned contracts and agreements with outside suppliers, service providers, and others; ensure work is performed in compliance with contracts and agreements; process invoices and payments. 16. Coordinate the budget process for assigned area; assist in the development and preparation of assigned budget; collect and analyze financial data; review and analyze budget requests; create data tracking and reporting systems; monitor status; oversees, carries out, and maintains records of expenditure of program funds according to fiscal guidelines; develop/prepare grant-funding proposals. 17. Assist with the recruitment, hiring, training, and functional/technical guidance to hourly staff and/or college students serving as peer mentors; schedule assigned staff; ensure staff follows District policies and professional standards; provides functional guidance to faculty as related to the program. 18. Operate a variety of office equipment and learn to use new technology as necessary to perform duties; utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments; coordinate and arrange meetings; utilize various computer applications and software packages. 19. Maintain currency of knowledge and skills related to the duties and responsibilities. 20. Perform related duties as required. Additional Classification Information: Assignment Type: Non-Bargaining Unit Short Term Temp Link to Job Brochure: Permanent link to posting https://jobs.socccd.edu/postings/11751 Minimum Qualifications: Experience Required: Desired Qualifications: Classification Benefits: Knowledge of: Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, graphics, and databases. Principles and practices used to establish and maintain files and information retrieval specialized functions, activities, operations, rules, regulations, requirements, and procedures of business letter writing and report preparation; processes, procedures, and practices of budget preparation and administration. Principles, practices, and procedures of business administration and public administration. Work organization and basic office management principles and practices; methods and procedures used in scheduling. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Project and contract administration principles and practices; preparation of contracts and agreements. Community demographics including the needs of low-income and disadvantaged students, age-appropriate career development, and community resources. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service by effectively dealing with the public, students, and District staff, including individuals of various ages, disabilities, various socio-economic and ethnic groups. The role of cultural, social, and related activities in college life. Professional-level writing skills to prepare grants. Human relation skills to make formal presentations, facilitate group processes, and exercise sensitivity to diverse populations. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Pertinent federal, state, and local laws, codes, and regulations, including FERPA and the Americans with Disabilities Act; confidentiality requirements when dealing with personal and sensitive student information; legal requirements related to area of assignment. Math skills sufficient to read and analyze financial statements; statistical procedures and mathematical concepts. Methods and techniques used in conducting information sessions for current and prospective students; student recruitment and retention strategies and techniques. Principles and techniques used in public relations. Goals and objectives of the assigned project or program area. Information and research resources available related to areas of assignment. Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. Philosophy, goals, and objectives of the assigned area; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to area of assignment; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. Principles and practices of program development, administration, and review. Programs, methods, and resources available to students. Technical knowledge of business/industry principles and practices for the area of responsibility. Principles, practices, and procedures of data collection; complex fiscal, statistical, and administrative research and report preparation. Occupational hazards and standard safety policies and procedures. College administrative services, admission procedures, financial aid programs, vocational, and academic transfer education programs; District and College organization, operations, policies, and objectives. Principles and practices of providing training and guidance to faculty, office staff, and student workers. Ability to: Participate in the preparation and administration of assigned budgets. Perform clerical duties; operate office equipment including computers and supporting word processing, database management, spreadsheets, and desktop publishing applications; type or enter data at a speed necessary for successful job performance; establish and maintain filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail. Prepare clear, concise, and comprehensive documentation, reports and other written materials; independently compose and prepare correspondence and memoranda; prepare reports by gathering and organizing data from a variety of sources; research, compile, and interpret data. Provide strong and clear verbal and written communication, customer service, and interpersonal skills; listen actively and effectively; identify problems and facilitate problem solving. Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Exercise good judgment and discretion in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority. Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. Manage information systems with sensitive and protected information. Occasionally work on nights/weekends as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Establish, review, and revise office work priorities; coordinate projects with multiple tasks and re-prioritize as needed; plan and organize work to meet schedules and changing deadlines. Work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Develop recommendations for problematic areas and implement and monitor changes. Assess community needs to develop appropriate service partnerships for assigned programs. Learn and understand the organization and operation of the assigned division and/or department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Oversee and participate in the administrative functions and operations of the assigned area. Participate in information sessions for current and prospective students. Participate in the development and administration of policies and procedures of assigned area. Plan, organize, and administer assigned program activities. Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. Assist students in locating appropriate resources; provide assistance to students on matters related to assigned area. Adapt to changing technologies and learn functionality of new equipment and systems. Participate in the selection, training, and evaluation of work direction to assigned staff and student workers; provide technical and functional work direction to lower level staff as necessary. Education and Experience Guidelines: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in a public administration, business administration, behavioral science, social science, education, or a related field. Experience: Three years increasingly responsible professional experience related to program area of assignment. License or Certificate: A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. Conditions of Employment: Work Environment: Work is performed primarily in a standard office setting, typically at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. Physical Demands: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and may occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Additional Position Information: DIVERSITY , EQUITY , INCLUSION , AND EQUAL EMPLOYMENT OPPORTUNITY : The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO , Diversity, Equity, and Inclusion. The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. DISABILITY ACCOMODATIONS : If you require special accommodations in the application and/or selection process, please notify District Human Resources ( DHR ) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. Short term, non-bargaining unit ( NBU ) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The exact start and end dates must be submitted. The maximum end date is the end of the Fiscal Year. All positions must be approved approved prior to the employee's first day of work. Contingent/conditional job offer: Any NBU job offer that is received is contingent upon successful completion of the Human Resources pre-employment process. The Human Resources hiring process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx. $70), background checks, reference checks, TB testing, as well as completion of new hire paperwork. It is the employee's responsibility to incur the cost of any testing required for the position, and there will be no reimbursement for this expense. Failure to successfully complete any portion of the hiring process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment paperwork may result in withdrawal of any conditional job offer or termination of employment. NBU at-will employment: After successful completion of the requirements of Section B, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Single worksite restriction: NBU employees are limited to working in a single position in one department/site. Interpreters and models are exceptions to single site employment. NBU employees may not also volunteer within the same department/division that they currently work in, or perform similar duties to their NBU position as a volunteer. NBU employees are not able to work from home, and must be supervised. Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160 day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. It is the department/division's responsibility to monitor and track the amount of days that they work to ensure they do not exceed the 160 day limit. It is the department/division's responsibility to notify Human Resources immediately if their NBU is approaching the 160 day limit. Holidays, sick days, and all other time off on normally scheduled work days counts against the 160 day limit, even if uncompensated. NBU positions are not part of the Classified service and that by working less than 160 days of a college year, NBU employees are not entitled to any employment. Payroll: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. EXAMPLE : Pay Period 06/15/21 through 07/14/21 will be paid on August 10th. Rate of Pay: NBU employees must inquire with their supervisor as to the rate of pay that they will receive. They must have agreed to the rate, prior to accepting and beginning any current or future NBU assignment. Questions regarding rate of pay must be directed to their supervisor. NBU employees are paid according to departmental budgets, the skill set/level of expertise required for the assignment as determined by the supervisor/department/division, and various other factors, not longevity. Holidays/Jury Duty: NBU employees are not paid for holidays or other time not worked (i.e. Jury Duty). California Sick leave: NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is sent to all new hires after the new hire paperwork appointment. Overtime: Time and one-half is paid for all hours worked over 40 in one week, per FLSA guidelines. Shift pay: Does not apply to NBU employees. Meal Periods/Breaks: It is the employee's responsibility to follow the District's recommendations regarding breaks and meal periods. Any employee working more than 5 hours per day should take a unpaid meal period for a minimum of thirty (30) minutes. Employees that work less than five (5) hours are not to take a meal period. An employee working over three and one half (3 ½) to seven (7) hours should take one (1) fifteen (15) minute rest period. Employees working seven (7) hours or more per day should take two (2) fifteen (15) minute rest periods. Breaks or meal periods cannot be used to leave early or combined. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. The exception to this requirement is that if a NBU employee is currently contributing to PERS from another agency, they will be required to contribute to CalPERS while employed at SOCCCD . Once an employee joins CalPERS, all future assignments will also have CalPERS deducted. It is the employee's responsibility to inform their supervisor of their CalPERS status for current and future assignments. Parking: Non-student (0 units) NBU employees are eligible to purchase Staff parking for $40/year via MySite from Campus Police. Students taking one or more units must purchase Student parking permits, if necessary, and are not eligible to purchase Staff permits. Please see Campus Police for further details regarding parking. NBU Staff must certify that they are not enrolled in units. ADA Accommodations: The District complies with federal and state disability laws in providing reasonable accommodations for verified disabilities. If you have a physical or mental disability and would like to request reasonable accommodations in the workplace, please complete a Reasonable Accommodation Request Form and/or contact the District ADA Compliance and Leave Administration Manager at (949) 582-4984. All information shared is confidential. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Mandated reporters include faculty, district leadership staff, and classified staff, including Non-Bargaining Unit ( NBU ) employees. Volunteers are not mandated re